![]() ![]() The display should reflect the correct values of what are on the key. To update the cache click on the "Direct" radio button.The Show License utility will appear similar to the attached screen shot.Type "Showlicense.exe" and press "ENTER".Make sure the hardware key is inserted in the computer on which the utility will be run.A temporary fix is to update the cached copy of the license that the CIMPLICITY software has using the ShowLicense utility. In these situations it is possible to chain the CIMPLICITY HMI Service (or any CIMPLICITY Service) to be dependent on the Proficy Common Licensing software so that it will not start until the licensing is properly running (see How to Configure a Dependency on The Proficy License Service for CIMPLICITY 7.0 (and newer) for instructions on how to do this). In some situations it is possible that the CIMPLICITY Processes will start and access the Proficy Licensing software before the Proficy Licensing software has read the hardware key. This is contrary to the fact that the Proficy Common License Viewer shows the license as being detected. ![]() When attempting to use CIMPLICITY 7.0 (or newer) to start a project or viewer, the software indicates that there is no license and it will run in Demo mode. ![]()
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